Santa loves well-behaved pets… just not snakes. Pet owners are welcome to bring their pets, but we encourage you to be mindful of children and possible pet allergies.
Absolutely not! We can fit as many people as you would like in your Santa photo.
98% of the time no. Everyone who sees Santa has an appointment, and each time slot has multiple openings. In order to accommodate all the families who want to see Santa, we book several appointments per time slot. There may be a short wait after you check-in, but there are lots of things to do and see until your name is called. 2% of the time, stuff happens, but we have safeguards to put us right back on schedule.
Yes. If you are seeing Santa together or separately, you need to book different appointment times to make sure Santa is able to spend quality time with each child. We do book several appointments per time slot, so most likely you can book them together. If each of you would like a picture of your own family and then a picture of both families together, you will need to make 3 reservations.
All appointments are non-refundable. If you are a no-show, that is a missed opportunity that we have both lost out on. If you need to change an appointment, we will do our best to reschedule you. A $10 rescheduling fee may apply. Any rescheduling requests must be made via email.
*2020 update: (Due to COVID-19 there will be no Santa lap photos this season)
We will spend a reasonable time working with and warming up nervous children. We do have some great tricks and distractions to get you the best possible picture with Santa. Children ages 12 months to 3 years generally have the toughest time warming up to Santa. Don’t worry too much – these are sometimes the best, and most favorite, photos.
Yes. Assuming another year of good health and no sickness, we will have one Santa and his trusty photographer.
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